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However, it is not always able to perform the recommended tasks by itself. This means that any new problems caused through Windows Update can be addressed later through the SaRA updates.Īs mentioned earlier, SaRA works through algorithms and codes to fix known problems in Microsoft applications.

The Support and Recovery Assistant receives frequent updates through which its database of known issues, along with other things, is updated. This tool helps save time and process technicalities by automatically performing any necessary troubleshooting tasks so that the user does not have to look it up on the internet to perform those tasks themselves. SaRA is a utility from Microsoft which helps the general Windows users in troubleshooting and maintaining their applications.

What is Support and Recovery Assistant and how it works

Troubleshoot Microsoft Application(s) using Support and Recovery Assistant.

What is Support and Recovery Assistant and how it works.

If Skype version installed = 2016 %LocalAppData%\\microsoft\Office\16.0\Lync\Tracing else %LocalAppData%\microsoft\Office\15.0\Lync\Tracingįiles at that location with name containing "SigninTelemetryLog. LocalMachine\SOFTWARE\Microsoft\MSCRMClientĬrm.log The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs.ĬurrentUser\SOFTWARE\Microsoft\MSCRMClient

The table below provides information such as scenario type, data collection source, data collection path and data collection files. To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row.